- Shipping & Returns
Shipping & Returns
Free shipping on all orders over $49 everywhere in Canada and USA.
Orders totaling under $49 ship for a small flat fee of $5.99.
To ship the orders we use the following companies and services:
- Canada Post Expedited Parcel
- USPS Priority Mail
- Canada Post
- USPS Priority Mail International
- Canada Post
- DHL Express Worldwide
Same day shipping applies to all orders received before 2:00pm. Orders placed on weekends or holidays will be shipped on the next business day.
Delivery time takes 1 to 5 business days depending on destination address.
In order to minimize the delivery time we ship from a warehouse closest to the customer’s shipping address.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.